Privacy policy
This privacy policy sets out how I use and protect any information that you give me, either when you use this website or in person, by phone, by post or by email.
What information do I collect and keep?
I keep contact details in the form of a secure Google spreadsheets document, in emails or in my computer address book. I will not add to you my address book unless you become a client.
If you do become a client, I keep any personal details that you choose to give me either on my computer and/or on paper. Any documents or copies of documents that you give me will be kept safely and not shared with anyone without your permission.
In order to provide my service to you, I may need to keep login details for websites, bank, utility provider and other account numbers but will not keep or use them without your knowledge or permission.
Cookies
My site may use cookies if the hosting company has set this up. I don’t have any input into or access to information contained in these cookies. I do however use Google analytics, which may also use cookies to identify which pages are being used. This helps me analyze data about webpage traffic and improve my website in order to tailor it to my customer’s needs. This data is collected by and stored in Google analytics. This helps me provide you with a better website by enabling me to monitor which pages you find useful and which you do not. It tells me which site or search engine you have come from (if any), how long you spend on the site and which pages you look at and the route you take as you navigate through the pages. It also tells me roughly where you are based on your IP address and what browser you are using.
Links to other websites
This website contains links to other websites of interest. However, once you have used these links to leave the site, you should note that I do not have any control over that other website. Please let me know via the contact page if you discover any links that no longer work.
Client confidentiality
Any information that you give me and anything you tell me will be kept strictly confidential. I will only ask questions when I require this information to understand your needs and provide you with a better service. Anything you choose to tell me in addition to this, whether business related or personal, will also be kept confidential. If I think there may be a conflict of interest or that it’s better that I do not know something, I will tell you.
The contents of any documents you ask me to translate will also be kept confidential.
I will discuss with you first any contact or communications which I make on your behalf with other organisations or individuals.
Legal
I will not help you break or evade the law! I will advise you of your position only if I know understand the relevant law. If I advise you that a particular course of action is the norm and is necessary and if you choose not to take that advice I will not be held responsible. In dealings with notaires, gendarmes, avocats and other organisations and individuals I will interpret or translate whatever you ask me to, but I will not knowingly translate or interpret anything which I know to be untrue. If what you need is beyond the scope of my knowledge and experience and I think you need legal or accountancy advice I will tell you and help you find someone to deal with your problem.
Security
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, no one but me has access to my computer, contact form data or emails, and anything I keep on my computer is password protected.
Disclaimer
All information on these pages is given in good faith and is correct to the best of my knowledge. It is intended as general information and as such should be treated as a guide. There may be errors or omissions and laws may have changed. I accept no responsibility or liability for any loss, damage or expense that may arise from the use of any information provided.
I do not endorse any information contained in external websites that I link to and accept no liability in connection with their services or information.
I may change this policy from time to time by updating this page. Please check this page from time to time to ensure that you are happy with any changes.